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Request Item
Requesting An Item From The
Catalog:
You can request items 3 different
ways:
1.) You can request several
items at a time by clicking on Add to Book Cart
2.)
You can request items from the list by clicking on
Request
3.) You can request items by viewing the
full record and clicking on Request this Item
Steps to placing a
request:
1.) A screen
will display that will prompt you to type in your first
and last name and library card number. (no
spaces)
2.) Choose a
pick-up location from the drop-down box. You can choose
to pick up your item at any eiNetwork library.
3.) If there is a date after
which the item is no longer of use to you, please
indicate this.
4.) Click
Submit Above Information
5.) If
the request was successful, you will receive a message
"Your request has been sent to the library."
What do I need to request an
item?
All you need
to request an item from The Catalog is a current library
card in good standing from any eiNetwork member
Library in Allegheny County.
Why didn't my request
work?
While most requests are successful,
there are times when the system won't process a request:
- The item
you wish to request is available at the library you
are standing in. Be sure to check the shelf first.
- The item
you requested is not available to check out. It might
be a reference book that has to be used in the
library.
- The item
might be missing or lost. Contact your librarian for
help.
- You
mistyped your name or library card number.
- You have
requested too many items.
- You have
items overdue or you owe too much money in fines.
- Your card
has expired.
- There are
no individual copies linked to the record that you
wish to request.
How am I notified that my request
is in?
You will be notified by e-mail,
telephone or by postal mail when your item arrives at
the requested pick-up location. You may also check My
Account to see the status of your items:
- READY FOR
PICKUP = the item is waiting for you at your
designated pick-up library.
- IN TRANSIT
= the item is being sent to the designated pick-up
library. Delivery can take a few days.
- AVAILABLE
= the item is available on the shelf at another
library and will fill your request immediately.
- CHECKED
OUT = the item is checked out to another borrower.
- X of X
HOLDS = you are in line to receive the
item.
What is the Book
Cart?
The
Book Cart is a feature that allows you to save multiple
titles so that you can request them all at once or save,
email or print out your results for future research or
as a bibliography.
How do I use the Book
Cart?
There
are 2 ways to save items to your Book Cart:
- Where you see the heading Select Item put a
check in the box next to the item you want to select.
At the bottom, click on Save Marked Records. When you
do this 2 new buttons appear at the top of the screen:
View Book Cart and Empty Book Cart.
- Where you
see the text Add to Book Cart, click on it. When you
do this, 2 new buttons appear at the top of the
screen: View Book Cart and Empty Book Cart.
Viewing your Book
Cart
When you are
ready to view your items, click on View Book Cart at the
top of the screen.
Requesting items from
your Book
Cart
To
request some or all of your items, click on Request
Items in Book Cart. You must have a valid library card
from an eiNetwork member library.
- Type in
your first and last name and library card number. (no
spaces)
- Choose a
pick-up location from the drop-down box. You can
choose to pick up your item at any eiNetwork library.
- If there
is a date after which the item is no longer of use to
you, please indicate this.
- Click
Submit Above Information
- If the
request was successful, you will receive a message
"Your request has been sent to the library."
InterLibrary Loan:
Can't find the book you want in our catalog
system? It may be time to conduct an InterLibrary
Loan.
Simply fill out the online form by clicking
here.
Have questions? Click here to visit the
InterLibrary Loan frequently asked questions
page. | 
